Privacy Policy

Last Updated: October 16, 2025

1. Introduction

Welcome to signingclients.com (the "Site," "we," "us," or "our"). This Site is a brand owned and operated by Every Good Idea SIA, a company registered in Latvia.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains what personal data we collect from you, how we use it, with whom we share it, and what your rights are in relation to your personal data.

This policy applies to all users of our Site, including visitors, registered users, and customers who purchase our products and services (collectively, "you" or "your"). By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Who is the Data Controller?

The controller of your personal data is:

Every Good Idea SIA Registration / VAT Number: LV50203338101 Address: Braslas street 27-34, LV-1084, Riga, Latvia Email for all inquiries, including data privacy requests: [email protected]

For any questions about this policy or to exercise your data protection rights, please contact us at the email above.

3. What Personal Data We Collect and Why

We collect personal data to provide and improve our services, process your transactions, communicate with you, and for marketing and advertising purposes.

A. Data You Provide to Us Directly:

  • Identity & Contact Data: Your full name, email address, and phone number.
  • Financial & Transaction Data: Billing address and details about payments you make. Your payment card details are collected and processed securely by our payment processors (Kajabi Payments, which facilitates transactions via Stripe, Google Pay, and Apple Pay). We do not store your full credit card number on our servers.
  • Scheduling Data: When you book a call with us using Cal.com, we collect your name, email, and any other information you provide in the scheduling form.
  • Profile & User-Generated Data: Any information you voluntarily provide, such as a username, password, profile picture, and content you post in our community forums, product comments, or assignment submissions.
  • Marketing & Communications Data: Your preferences in receiving marketing from us.

B. Data We Collect Automatically (Technical & Usage Data):

  • Technical Data: Your Internet Protocol (IP) address, browser type and version, device information, operating system, and time zone setting. We use this for security (e.g., fraud prevention), to ensure our Site works correctly on your device, and for analytics.
  • Usage Data: Information about how you navigate and interact with our Site, products, and services. This includes pages you visit, time spent on pages, your progress in our courses, and your interactions with our content.
  • Tracking Data: We use cookies and similar tracking technologies (like the Meta/Facebook Pixel) to track activity on our Site. This data helps us:
    • Understand user behavior through Google Analytics.
    • Analyze user sessions with session replay and heatmap tools to improve website design and functionality.
    • Measure the effectiveness of our advertising campaigns and deliver targeted ads (retargeting) on platforms like Facebook. For more details, see our "Cookies and Tracking Technologies" section.

4. Legal Basis for Processing Your Data (GDPR)

We process your data based on the following legal grounds:

  • Consent: When you sign up for our newsletter, agree to our cookie policy, or otherwise provide explicit consent, we will process your data for the purpose you consented to (e.g., sending marketing emails). You can withdraw your consent at any time.
  • Contractual Necessity: We process personal data to fulfill our contract with you. This includes processing your payment and providing access to the products or services you purchased.
  • Legitimate Interest: We process some data for our legitimate business interests, provided these do not override your rights. This includes:
    • Analyzing and improving our Site, products, and services.
    • Ensuring the security and integrity of our platform.
    • Serving relevant advertisements to you (retargeting) to grow our business.
    • Automating internal workflows to operate more efficiently.

5. How We Use Your Data

Your personal data is used for the following specific purposes:

  • To Provide and Manage Our Services: To create and manage your account, provide access to our courses, and process transactions.
  • To Communicate With You: To send transactional emails (e.g., purchase confirmations, password resets) and respond to your support requests.
  • To Facilitate Scheduling: To manage appointments and meetings booked via our scheduling tools.
  • For Marketing and Advertising: To send you newsletters and promotional offers via email, provided you have given us consent. We also use your data for retargeting on platforms like Facebook to show you relevant ads.
  • For Analytics and Improvement: To understand user behavior, improve our website's user experience, and develop new offers.
  • To Automate Workflows: To connect different software applications (e.g., linking a form submission to our email list) using automation tools like Make.com to ensure our business processes run smoothly.
  • For Security and Legal Compliance: To protect against fraud and to fulfill our legal obligations.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for functionality, analytics, and advertising.

  • Essential Cookies: Necessary for the Site to function (e.g., logging you in).
  • Analytics Cookies: Help us understand Site traffic via Google Analytics.
  • Functionality & Experience Cookies: Used by tools like heatmaps to analyze how you interact with a page.
  • Advertising Cookies: Used by us and our advertising partners (like Meta/Facebook) to show you relevant ads. The Meta Pixel is a key part of this.

You can manage your cookie preferences through the consent banner on our Site or via your browser settings.

7. Who We Share Your Data With (Third-Party Data Processors)

We do not sell your personal data. We share it with trusted third-party service providers who process data on our behalf to help us operate our business. Our key processors are:

  • Platform Provider: Kajabi, LLC (hosts our website, courses, and checkout pages).
  • Payment Processor: Kajabi Payments and its underlying provider Stripe, Inc. They securely handle all payment card information and facilitate transactions through methods like Google Pay and Apple Pay.
  • Email Marketing Provider: We may use Kajabi's built-in email service or export your contact data to MailerLite to send marketing communications.
  • Analytics Provider: Google LLC (Google Analytics).
  • Advertising Partner: Meta Platforms, Inc. (Facebook, Instagram) for ad targeting and performance measurement.
  • Scheduling Provider: Cal.com for booking appointments.
  • Automation Provider: Make.com to connect our apps and automate workflows.
  • Session Replay & Heatmap Tools: We may use various providers to help us improve the user experience on our Site.

These third parties are contractually obligated to protect your data and are not permitted to use it for any other purpose.

8. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA), particularly the United States, where many of our third-party processors are located.

We ensure that such transfers are compliant with GDPR by relying on legal mechanisms such as the European Commission's adequacy decisions and Standard Contractual Clauses (SCCs), which provide legally-binding safeguards for your data.

9. Data Security and Retention

Security: We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

Retention: We will only retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected. This means:

  • For customers, we retain your data as long as you have an active account to provide you with access to your purchases and for our legal and financial record-keeping obligations.
  • For email marketing subscribers, we retain your contact information until you withdraw your consent by unsubscribing. You can unsubscribe at any time using the link provided in every marketing email.
  • You can request the deletion of your personal data at any time by contacting us (see Section 10). Upon a valid request, we will delete or anonymize your data unless we are legally required to retain it (e.g., transaction records for tax purposes).

10. Your Data Protection Rights

Under data protection laws (including GDPR), you have rights regarding your personal data. These include:

  • The Right to Access: Request a copy of the data we hold about you.
  • The Right to Rectification: Request correction of any inaccurate data.
  • The Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data.
  • The Right to Restrict Processing: Request a temporary halt to the processing of your data.
  • The Right to Data Portability: Request a copy of your data in a machine-readable format.
  • The Right to Object: Object to our processing of your data for direct marketing.
  • The Right to Withdraw Consent: Withdraw your consent at any time for any data processing that is based on your consent.

Rights for Users in Other Regions:

  • California (USA): Under the CCPA/CPRA, you have the right to know what personal information is collected, to delete it, and to opt-out of the "sharing" of your personal information for cross-context behavioral advertising. We do not sell your data.
  • UK & Canada: Residents of the UK and Canada have similar rights to those provided under GDPR.

To exercise any of these rights, please email us directly at [email protected].

11. Children's Privacy

Our Site and services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If you become aware that a child has provided us with personal data, please contact us immediately so we can take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Every Good Idea SIA Attn: Data Privacy Braslas street 27-34, Riga, Latvia, LV-1084 Email: [email protected]

You also have the right to lodge a complaint with the Data State Inspectorate (Datu valsts inspekcija) in Latvia or your local data protection supervisory authority.